Dear Apple, BestBuy, Radioshack and Ritz Camera.

I would just like to point out that I am a Mommy Blogger. While I hate the term, and it is very limiting as I am much more than that (both as a Blogger and as an individual), it is a fitting classification for my particular point in this letter.

You see, I want to live-stream. It is a great fit for my blog and a natural progression for it too. Yet, despite my computer working fine and my camcorder working fine, they did not work fine together. Hence, my trip to your stores to figure out what I needed to solve my problem.

However, I encountered another problem; none of your employees know about live-streaming or how to do it. Well, there were a few that had a general idea. However, I had to wait for Matt to ask Steve to find John the Manager, who then had to consult with Paul, who then had to go to Google to figure out what I was talking about. This pattern happened at each of your stores and each time I went to them. (I got my best week ever on Foursquare.) Needless to say, I left without any step closer to solving my dilemma.

Which brings me back to my opening paragraph. How is it, that a Mommy Blogger knows about live-streaming and your employees do not? Your employees that work for you, and get paid for it too, in stores that are about technology.

Yet, I have to thank you all as well. Thanks to my perseverance (and my toddler’s willingness to be dragged from store to store and plied with crackers to keep him entertained as you all huddled amongst yourself to figure out what to tell me), I was able to piece it all together and get to a solution of sorts.

I needed a mini-DV camera, which none of you sell. Equivalently, I could use a firewire web camera that has zoom and pan capabilities, which none of you sell either. This may explain the lack of knowledge on behalf of your staff, but I would like to refer you to two websites. One called UStream and one called Livestream. The wave of the future my friends. It may be worthwhile looking into it, and hiring a couple of Mommy Bloggers to be on your staff.

Sincerely,

Charlene.

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P.S. While all of this is true, the post is light-hearted and should be viewed as such.

Google, Yahoo.

Image by Martwork via stock.xchng